Affects
Under maintenance from 2:45 PM to 2:45 PM
Under maintenance from 2:45 PM to 2:45 PM
- CompletedJanuary 18, 2024 at 2:45 PMCompletedJanuary 18, 2024 at 2:45 PM
Good afternoon,
We would like to inform you that we will be performing emergency network maintenance between 14:45 and 15:30. This maintenance is critical to maintaining the integrity of our network and ensuring that our services continue to operate at an optimal level.
During the maintenance period, you may experience some slight impact on your broadband services. We understand that any disruption to your service can be frustrating, and we apologise for any inconvenience this may cause. However, we would like to assure you that our team will work diligently to complete the maintenance as quickly and efficiently as possible, with the aim of minimising any impact on your service.
Please do not reset your equipment. If you remain without an internet connection after exceeding the given range, please let us know immediately. You can find the various avenues for attaining our support below:
- Over the phone, via 02033580210
- Via email at support@mthnetworks.com
- Via our LiveChat; https://chat.mth.support
Our typical operating hours are as follows:
- Monday-Friday: 08:00-20:00
- Saturday & Sunday: 11:00-20:00
As always, if there is anything else that we can assist you with at all, or if you have any questions, please do not hesitate to let us know.
We apologise in advance for any inconvenience that this may result in. However, we can assure you that this emergency maintenance is absolutely within your best interest.
Kind regards,
Your MTH Networks Team