MTH Networks - OFNL INCIDENT AFFECTING INTERNET AND PHONE SERVICES: N1, N1C, SE16 – Incident details

All systems operational

OFNL INCIDENT AFFECTING INTERNET AND PHONE SERVICES: N1, N1C, SE16

Resolved
Partial outage
Started 1 day agoLasted 2 minutes

Affected

OFNL

Operational from 3:57 PM to 4:00 PM

Updates
  • Resolved
    Resolved

    Please find an update below:

    Work to restore service was completed at 16:00 on 20/02/2025. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable.

    Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.

    We apologise again for the inconvenience caused and thank you for your patience throughout this issue.

  • Investigating
    Investigating

    The OFNL Network have made us aware of an ongoing incident in the N1, N1C, SE16 region:

    We have a network incident in Kings Cross affecting phone and internet services. Our team are looking into this and will provide an update by 17:45

    Please do not reset your network equipment.

    We apologise on behalf of The OFNL Network for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible.

    Thank you for your patience and understanding.