OFNL have notified us that the engineer is on site, continuing to investigate the issue. They will look to provide an update by 1pm.
Update
Update
OFNL have notified us that the ETA for engineers attending the site is 10am this morning.
They will provide another update as soon as they can.
Identified
Identified
OFNL have let us know that their teams have identified a cabling issue as the cause of the incident, affecting a small number of customers in the area.
They will have a team on site first thing in the morning to help resolve this.
Investigating
Investigating
OFNL have notified us of an incident in the ME10 area, affecting phone and internet services.
