MTH Networks - OFNL Incident: B1, B18 – Incident details

All systems operational

OFNL Incident: B1, B18

Resolved
Partial outage 30 %
Started 2 months agoLasted about 24 hours

Affected

OFNL

Partial outage from 10:23 AM to 12:56 PM, Under maintenance from 12:56 PM to 10:21 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Update (07 Apr 2026 14:13hrs)
    Work to restore service was completed at 13:56 on 07/04/2026. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable.

    Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.

    We apologise again for the inconvenience caused and thank you for your patience throughout this issue.

  • Update
    Update

    An engineering team has been dispatched to investigate a fibre cable issue currently impacting services. They are en-route to site and will begin diagnostics upon arrival.

    We will provide further updates as soon as more information becomes available. Thank you for your patience while we work to resolve this as quickly as possible.

  • Investigating
    Investigating

    The OFNL Network has made us aware of an ongoing incident in the following location(s):

    Birmingham , B1, B18

    PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!

    We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. They will look to provide an update by 14:00.

    Thank you for your understanding.