MTH Networks - (320493): INCIDENT AFFECTING BROADBAND AND VOICE SERVICES - SS4, Rochford – Incident details

(320493): INCIDENT AFFECTING BROADBAND AND VOICE SERVICES - SS4, Rochford

Resolved
Degraded performance
Started 3 months agoLasted about 3 hours

Affected

OFNL

Degraded performance from 11:28 AM to 2:25 PM

Updates
  • Resolved
    Resolved

    Update (18 Sep 2024 15:10hrs)
    This incident was closed on Wednesday, September 18th, 2024 at 15:10hrs.

  • Investigating
    Investigating

    Location: Rochford, SS4

    We are currently experiencing a network incident in Rochford, SS4 affecting voice services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.

    Please do not reset your equipment.

    We apologise for any inconvenience this may cause.

    We do apologise on behalf of the OFNL Network for the inconvenience caused here. We will continue to do everything within our power to get your services back up and running as soon as possible.