MTH Networks - OFNL INCIDENT: BS4 Bristol (ID:35007) – Incident details

MS3 experiencing partial outage

OFNL INCIDENT: BS4 Bristol (ID:35007)

Resolved
Degraded performance
Started 16 days agoLasted less than a minute

Affected

OFNL

Degraded performance from 5:14 PM to 5:15 PM

Updates
  • Resolved
    Resolved

    Update (16 May 2025 17:43hrs)
    We now see that the problem is not on our network, but the network of a third party that supports ours.

    We are talking to the third party, and they are working on a fix.

    We will update you again by 8pm.

  • Investigating
    Investigating

    The OFNL Network have made us aware of an ongoing incident in the BS4 region:

    350071:INCIDENT AFFECTING INTERNET SERVICES   Last updated:(16 May 2025 15:43hrs)

    Status: Currently open.
    Location: Bristol BS4.

    We have a network incident in Bristol BS4 affecting phone and internet services. Our team are looking into this and will provide an update by 18:00.

    Please do not reset your equipment.

    Please do not reset your network equipment.

    We apologise on behalf of The OFNL Network for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible.

    Thank you for your patience and understanding.