MTH Networks - Status Page

System Under Maintenance

OFNL Incident: Coventry, CV5
InvestigatingPartial outage
  • UpdateUTC

    OFNL have provided the following update:

    Following extensive on-site investigations by our field engineering team, we have identified a section of damaged fibre infrastructure located outside of the site.

    Due to the extent of the damage, the repair requires a specialist engineering team and cannot be resolved by the attending engineers.

    We are currently working with a third-party partner to arrange their attendance and complete the necessary fibre repair work.

    We will provide a further update as soon as we have confirmation of the planned repair timescales.

    Thank you for your continued patience and understanding while we work to restore service.

    We will endeavour to provide further updates as and when they become available, we greatly appreciate your continued patience and understanding.

  • InvestigatingUTC
    The OFNL Network has made us aware of an ongoing incident in the following location(s): Coventry, CV5 PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT! We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible. Thank you for your understanding.
OFNL Incident: RH14
IdentifiedPartial outage
  • IdentifiedUTC

    Please find the latest update below:

    OFNL are working hard to confirm the date and time for the attendance for the required specialist to resolve this issue.

    They apologise for any inconvenience about this and are working as fast as possible.

  • InvestigatingUTC

    The OFNL Network has made us aware of an ongoing incident in the following location(s):

    Billinghurst, RH14

    PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!

    We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible.

    Thank you for your understanding.

OCT1
OFNL Maintenance: BS48, BS35
In progress11:00 PM – October 02, 2026 at 5:00 AMUTC6 hours
  • In progressOctober 01, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 03, 2026 at 2:06 PMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Bristol, BS35, BS48

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT1
CityFibre Maintenance
In progress11:00 PM – October 02, 2026 at 5:00 AMUTC6 hours
  • In progressOctober 01, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 11, 2026 at 8:57 AMUTC

    CityFibre are conducting planned maintenance on their network. Affecting Services to the below areas:

    Loughborough, Warwick & Leamington Spa

    A 45-minute Service Outage will be expected during the maintenance window.

OCT1
OFNL Maintenance: TR8
In progress11:00 PM – October 02, 2026 at 5:00 AMUTC6 hours
  • In progressOctober 01, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 03, 2026 at 2:07 PMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Newquay, TR8

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT2
OFNL Maintenance: RM17
In progress7:00 AM – 4:00 PMUTC9 hours
  • In progressOctober 02, 2026 at 7:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 02, 2026 at 7:00 AMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Grays, RM17

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT2
CityFibre Maintenance
In progress11:00 PM – October 03, 2026 at 5:00 AMUTC6 hours
  • In progressOctober 02, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 11, 2026 at 9:01 AMUTC

    CityFibre are conducting planned maintenance on their network. Affecting Services to the below areas:

    Nottingham

    A 45-minute Service Outage will be expected during the maintenance window.

OCT27
MS3 Emergency Maintenance - HU3
Planned2:10 PM – 6:10 PMUTC4 hours
  • PlannedOctober 28, 2026 at 10:31 AMUTC

    This maintenance has been rescheduled as follows:

    ORIGINAL DATE AND TIME: 27/10/2026 - 14:10-18:10

    RESCHEDULED DATE AND TIME: 28/10/2026 - 08:00-18:00

  • CompletedOctober 27, 2026 at 6:10 PMUTC
    Maintenance has completed successfully
  • In progressOctober 27, 2026 at 2:10 PMUTC

    The MS3 Network have advised us of some third-party maintenance that is scheduled to take place in the HU3 region. This maintenance is due occur between the hours of 14:10 and 18:10, on 27/10/2026. During this period, the specified area(s) may experience a disruption to their services.

    As part of this maintenance, which is aimed to improve your service as a whole, there may be several reboots of your MTH Networks and/or MS3 equipment performed. If this behaviour is witnessed, please do not panic; this is to be expected. Having said this, we must reinforce the importance of leaving the MS3 Modem plugged in and powered on. Failure to do so could result in the modem becoming in an errored state, later requiring an engineer visit to resolve, ultimately prolonging any impact to service.

    We do apologise on behalf of the MS3 Networks for the inconvenience this may cause.

OCT28
MS3 Emergency Maintenance - HU3
In progress11:10 AM – 6:10 PMUTC7 hours
  • In progressOctober 29, 2026 at 9:46 AMUTC

    Please find the update below:

    Hi,

    Unfortunately our team found that from the FDT to the CAB requires a recabling job, this has been rebooked in to attend today (29/10) as an all day appointment.

    Thanks.

  • CompletedOctober 28, 2026 at 6:10 PMUTC
    Maintenance has completed successfully
  • In progressOctober 28, 2026 at 11:10 AMUTC
    Maintenance is now in progress
  • PlannedOctober 28, 2026 at 10:47 AMUTC

    The MS3 Network have advised us of some third-party maintenance that is scheduled to take place in the HU3 region. This maintenance is due occur between the hours of 11:10 and 18:10, on 28/10/2026. During this period, the specified area(s) may experience a disruption to their services.

    As part of this maintenance, which is aimed to improve your service as a whole, there may be several reboots of your MTH Networks and/or MS3 equipment performed. If this behaviour is witnessed, please do not panic; this is to be expected. Having said this, we must reinforce the importance of leaving the MS3 Modem plugged in and powered on. Failure to do so could result in the modem becoming in an errored state, later requiring an engineer visit to resolve, ultimately prolonging any impact to service.

    We do apologise on behalf of the MS3 Networks for the inconvenience this may cause.

NOV10
CityFibre Maintenance
Planned12:00 AM – 5:00 AMUTC5 hours

  • CityFibre are conducting planned maintenance on their network. Affecting Services to the below areas:

    Crawley

    No Service Outage will be expected during the maintenance window, but services are considered At Risk for the maintenance window

    October 21, 2026 at 8:39 AMUTC
NOV10
OFNL Maintenance: N1
Planned12:00 AM – 6:00 AMUTC6 hours

  • The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    London: N1

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

    September 28, 2026 at 10:59 AMUTC
NOV10
OFNL Maintenance: Glasgow G75
Planned8:00 PM – November 11, 2026 at 8:00 AMUTC12 hours

  • The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Glasgow G75

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

    October 27, 2026 at 1:17 PMUTC
NOV10
OFNL Maintenance: ML1
Planned8:00 PM – November 11, 2026 at 8:00 AMUTC12 hours

  • The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Motherwell ML1

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

    October 27, 2026 at 1:18 PMUTC
NOV10
OFNL Maintenance: G71
Planned8:00 PM – November 11, 2026 at 8:00 AMUTC12 hours

  • The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Glasgow G71

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

    October 27, 2026 at 1:19 PMUTC
NOV11
CityFibre Maintenance
Planned12:00 AM – 5:00 AMUTC5 hours

  • CityFibre are conducting planned maintenance on their network. Affecting Services to the below areas:

    Crawley

    No Service Outage will be expected during the maintenance window, but services are considered At Risk for the maintenance window

    October 21, 2026 at 10:06 AMUTC

OFNL - Partial outage

96.80% uptime

MS3 - Under maintenance

99.99% uptime

Freedom Fibre - Operational

96.78% uptime

CityFibre - Under maintenance

100.0% uptime

Openreach - Operational

100.0% uptime

Vodafone - Operational

100.0% uptime

Glide - Operational

100.0% uptime

VoIP - Operational

100.0% uptime

Leased Lines - Operational

100.0% uptime

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