MTH Networks - Status Page

All systems operational

OFNL Incident: Newton Abbot, TQ12, TQ13.
IdentifiedPartial outage
  • Update
    UTC
    Update

    We implemented a fix and are currently monitoring the result.

    Our engineers have now located the damaged section of fibre and repair work is underway.

    Due to the complex nature of the damage, the repair process is expected to be extensive and restoration of services may take several hours to complete. Our teams will continue to work on the fault as quickly and safely as possible to restore Internet and Phone services to affected customers.

    We apologise for the ongoing disruption and thank customers for their patience while repairs are carried out.

    A further update will be provided as soon as there is significant progress to report.

  • Identified
    UTC
    Identified

    Please find the latest update below:

    Our engineers are returning to site this morning to continue with fibre repairs.

    It is expected that the fibre repair work will take a significant amount of time.

    We will provide an update as soon as there is significant news on the progress of the repairs.

  • Update
    UTC
    Update

    Please see the latest update from OFNL:

    Update (14 Oct 2026 12:33hrs)
    Our engineer has arrived onsite and is starting investigation now.

    We will aim to provide further updates as we get more developments from site

  • Investigating
    UTC
    Investigating

    The OFNL Network has made us aware of an ongoing incident in the following location(s):

    • Newton Abbot, TQ12, TQ13.

    PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!

    We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible.

    Thank you for your understanding.

OCT1
OFNL Maintenance: TR8
In progress11:00 PM – October 02, 2026 at 5:00 AMUTC6 hours
  • In progress
    October 01, 2026 at 11:00 PMUTC
    In progress
    October 01, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    September 03, 2026 at 2:07 PMUTC
    Planned
    September 03, 2026 at 2:07 PMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Newquay, TR8

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT1
CityFibre Maintenance
In progress11:00 PM – October 02, 2026 at 5:00 AMUTC6 hours
  • In progress
    October 01, 2026 at 11:00 PMUTC
    In progress
    October 01, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    September 11, 2026 at 8:57 AMUTC
    Planned
    September 11, 2026 at 8:57 AMUTC

    CityFibre are conducting planned maintenance on their network. Affecting Services to the below areas:

    Loughborough, Warwick & Leamington Spa

    A 45-minute Service Outage will be expected during the maintenance window.

OCT1
OFNL Maintenance: BS48, BS35
In progress11:00 PM – October 02, 2026 at 5:00 AMUTC6 hours
  • In progress
    October 01, 2026 at 11:00 PMUTC
    In progress
    October 01, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    September 03, 2026 at 2:06 PMUTC
    Planned
    September 03, 2026 at 2:06 PMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Bristol, BS35, BS48

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT2
OFNL Maintenance: RM17
In progress7:00 AM – 4:00 PMUTC9 hours
  • In progress
    October 02, 2026 at 7:00 AMUTC
    In progress
    October 02, 2026 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    October 02, 2026 at 7:00 AMUTC
    Planned
    October 02, 2026 at 7:00 AMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Grays, RM17

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT2
CityFibre Maintenance
In progress11:00 PM – October 03, 2026 at 5:00 AMUTC6 hours
  • In progress
    October 02, 2026 at 11:00 PMUTC
    In progress
    October 02, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    September 11, 2026 at 9:01 AMUTC
    Planned
    September 11, 2026 at 9:01 AMUTC

    CityFibre are conducting planned maintenance on their network. Affecting Services to the below areas:

    Nottingham

    A 45-minute Service Outage will be expected during the maintenance window.

OCT19
CityFibre Maintenance
Planned9:00 PM – October 20, 2026 at 5:00 AMUTC8 hours
  • Planned
    September 16, 2026 at 11:39 AMUTC
    Planned
    September 16, 2026 at 11:39 AMUTC

    CityFibre are conducting planned maintenance on their network. Affecting Services to the below areas:

    March, Peterborough

    Customers are expected to experience a service interruption of approximately 3-4 hours during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this timeframe

OCT19
OFNL Maintenance: HR8
Planned11:00 PM – October 20, 2026 at 5:00 AMUTC6 hours
  • Planned
    September 03, 2026 at 2:26 PMUTC
    Planned
    September 03, 2026 at 2:26 PMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Ledbury, HR8

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT20
OFNL Maintenance: PE7
Planned11:00 PM – October 21, 2026 at 5:00 AMUTC6 hours
  • Planned
    September 09, 2026 at 12:08 PMUTC
    Planned
    September 09, 2026 at 12:08 PMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Peterborough, PE7

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OFNL - Operational

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