MTH Networks - Status Page

Hello All,

Engineer Teams and related elements are now on site again. The aforementioned water leak is now resolved, so no further delays are to be expected.

Further updates to follow.

Hello All,

Unfortunately, work was suspended due to a water leak, which was a result of the work being done by the local water company.

Efforts are being pushed to resume the work on the morning of 20/08/2026. However, it would seem that the resources needed to complete this dig job are far greater than initially thought. As a result, the revised completion date of the digging side of the job will be 23/08/2026.

Then, further work with re-cabling and re-splicing of the fibre will be from 24/08/2026 onwards.

We do apologise on their behalf for the inconvenience caused, but they will be sure to provide further updates today at around 10:30AM.

If there are any concerns, feel free to contact us.

Hello all,

Just to update, FreedomFibre reports that work is still ongoing. No significant developments at this time. Next update is due around 11:00AM.

Thank you for your patience.

Please find the latest update below:

Digging has now begun once again and a new plan of works has been agreed. Due to the delay, estimated completion of dig works is expected to be by end of day tomorrow. Once ground has been fully excavated, removal of cables will begin. 

Please find the latest update below:

A delay in dig work has occurred due to the local water supplier arriving on site and setting up a permit for road closures and works. We are currently in conversation with the local council and water supplier to discuss collaborative working. Further updates will be provided.

Please find the latest update below:

Further investigations on site confirmed that this outage was due to a third party utility company completing works in the area and cutting through the Freedom Fibre tubes and cables.

Work is now being done to repair this.

Thank you for your patience.

Engineer Teams and related elements from Freedom Fibre are now working on-site to resolve the issues.

We expect regular updates throughout the day, so we will post these as they come.

Thank you for your continued patience.

Please find the latest update below:

Full extent of damage has now been identified and a plan for repair has been put in place. Work to carry out repairs will begin at 08:00 tomorrow 18/06. An emergency change has been submitted to support these works as a number of working customers will need to be disconnected whilst repair works take place. Further updates will be provided once works commence.