MTH Networks - Freedom Fibre Incident: INC10000485 (TF6 & SY4) – Incident details

MS3 experiencing partial outage

Freedom Fibre Incident: INC10000485 (TF6 & SY4)

Resolved
Partial outage 1 %
Started 8 days agoLasted about 12 hours

Affected

Freedom Fibre

Partial outage from 9:00 AM to 8:53 PM

Updates
  • Resolved
    Resolved

    Since 9:53 on 30/06/2026, the Freedom Fibre engineers confirmed that all services were restored following the repair of the fibre connection.

    If you are still experiencing issues, please email us at Support@MTHNetworks.com, and we will provide support accordingly!

    Thank you for your patience and understanding.

  • Update
    Update

    Engineers are still on site working on this.

    The next update should come from Freedom Fibre at around 19:30, 30/06/2026. This is beyond our office opening times, though we will do our best to have these updates before we close and when we reopen.

    Thank you for your patience.

  • Identified
    Identified

    Freedom Fibre and their engineers are still on site working through this issue, and reconnecting the fibres at this time.

    Next update is scheduled for or around 17:30 today.

  • Investigating
    Investigating

    The Freedom Fibre Network has made us aware of an ongoing incident in the following location(s):

    TF6 & SY4

    PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!

    We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible.

    Thank you for your understanding.