Freedom Fibre Incident: INC10000485 (TF6 & SY4) - Incident details - MTH Networks - Status

Freedom Fibre Incident: INC10000485 (TF6 & SY4)

Resolved

Partial outage 1 %

Started 3 months agoJune 30, 2026Lasted 11 hours 53 minutesJune 30, 20269:00 AM8:53 PMUTC

Affected

Freedom Fibre

Updates

Resolved
June 30, 2026 at 8:53 PMUTC
Resolved
June 30, 2026 at 8:53 PMUTC
Since 9:53 on 30/06/2026, the Freedom Fibre engineers confirmed that all services were restored following the repair of the fibre connection.
If you are still experiencing issues, please email us at Support@MTHNetworks.com, and we will provide support accordingly!
Thank you for your patience and understanding.
Update
June 30, 2026 at 4:26 PMUTC
Update
June 30, 2026 at 4:26 PMUTC
Engineers are still on site working on this.
The next update should come from Freedom Fibre at around 19:30, 30/06/2026. This is beyond our office opening times, though we will do our best to have these updates before we close and when we reopen.
Thank you for your patience.
Identified
June 30, 2026 at 1:57 PMUTC
Identified
June 30, 2026 at 1:57 PMUTC
Freedom Fibre and their engineers are still on site working through this issue, and reconnecting the fibres at this time.
Next update is scheduled for or around 17:30 today.
Investigating
June 30, 2026 at 9:00 AMUTC
Investigating
June 30, 2026 at 9:00 AMUTC
The Freedom Fibre Network has made us aware of an ongoing incident in the following location(s):
TF6 & SY4
PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!
We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible.
Thank you for your understanding.