MTH Networks - Status Page

OFNL Incident: Continued Impact Following Maintenance in NP44
  • Investigating
    Investigating

    Good morning,

    This matter has been converted into an incident.

    We have received several reports outlining a lack of service in the NP44 region, following yesterday's maintenance. You can find more about this maintenance here: https://mthn.instatus.com/cmn8uoznd00syeqrc8jmd8h1q

    Our Network Operations Team are currently investigating and working with The OFNL Network to identify the root cause and restore service as quickly as possible. We will continue to provide updates as more information becomes available.

    At this time, please do not reset or reboot your network equipment unless specifically instructed to do so by our support team, as this may delay service restoration or troubleshooting efforts.

    If you require further assistance, please contact our support team using our typical support channels. Given the volume of outreach, response times may be slightly delayed.

    We apologise for any inconvenience this may cause.

    Thank you for your patience and understanding as we work towards a resolution.

    Kind regards,

    Your MTH Networks Team.

OFNL Major Network Maintenance - National
Scheduled for April 08, 2026 at 12:00 AM – 5:00 AM about 5 hours
  • Planned
    April 08, 2026 at 12:00 AM
    Planned
    April 08, 2026 at 12:00 AM

    The OFNL Network have advised us of major planned network maintenance taking place between 01:00 and 06:00, on Wednesday, 8th of April, 2026. During this period, there is expected to be some interruption to service. Services are expected to return to normal as soon as the maintenance is completed.

    As part of this maintenance, which is aimed to improve your service as a whole, there may be several reboots of your network equipment performed. If this behaviour is witnessed, please do not panic; this is to be expected. Having said this, we must reinforce the importance of leaving the OFNL Modem plugged in and powered on. Failure to do so could result in the modem becoming in an errored state, later requiring an engineer visit to resolve, ultimately prolonging any impact to service.

    We apologise for any inconvenience this may cause and appreciate your understanding as our network partners and we continue to enhance our network.

    If you have any questions or experience issues outside of this window, please contact our support team via our usual channels:

    As always, thank you for your patience, understanding, and for being an MTH Networks customer.

    Kind regards,

    Your MTH Networks Team.

OFNL - Operational

69% - uptime

MS3 - Under maintenance

100% - uptime

Freedom Fibre - Operational

99% - uptime

CityFibre - Operational

100% - uptime

Openreach - Operational

100% - uptime

Vodafone - Operational

100% - uptime

Glide - Operational

100% - uptime

VoIP - Operational

100% - uptime

Leased Lines - Operational

100% - uptime

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