MTH Networks - INCIDENT AFFECTING BROADBAND AND VOICE SERVICES ACROSS THE UK. – Incident details

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INCIDENT AFFECTING BROADBAND AND VOICE SERVICES ACROSS THE UK.

ResolvedMajor outage4 hours 31 minutes

Affected

Openreach

Operational from 1:12 PM to 1:57 PM, Major outage from 1:57 PM to 2:57 PM, Partial outage from 2:57 PM to 5:44 PM

Vodafone

Operational from 1:12 PM to 5:44 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are seeing services return to normal. We will monitor and provide a further update shortly.

  • IdentifiedUTC

    Our upstream carriers networking team are continuing to work on resolving the issue.

    Please accept our sincerest apologies for the inconvenience caused. We will provide a further update by 15:30

  • InvestigatingUTC

    Our Core Network Partners are aware of a critical issue, seeing an impact to a vast array of connections across the UK. Their investigations are underway as we speak, of which are being handled with the utmost priority.

    We apologise for any trouble and inconvenience caused here.