MTH Networks - OFNL Incident: Goole, DN14 – Incident details

Please see the latest update from OFNL below:

Update (28 Sep 2026 11:28hrs)
Following an extended period of monitoring, we have observed no further service interruptions at the site and are confident that the incident has been fully resolved.

We will continue to monitor the situation as a precaution; however, no further impact is anticipated.

Thank you for your patience and understanding throughout this incident.

Please see the latest update below:

Update (28 Sep 2026 11:28hrs)
This incident was closed on Monday, September 28th, 2026 at 11:28hrs.

Please see the latest update from OFNL:

Update (28 Sep 2026 09:14hrs)
We have observed service recovery since 17:22 yesterday. Following extensive monitoring and validation checks, no further service interruptions have been detected since recovery.

We are currently awaiting final confirmation from our third-party vendor that no further impact is expected. Until this confirmation is received, we will keep this incident communication open and continue to provide updates as necessary.

Thank you for your patience and understanding.

Please see the latest update from OFNL:

Update (27 Sep 2026 15:37hrs)
Third party carrier engineers are continuing to work to restore the large number of cables that have been damaged in this area and have advised that they will provide a further update by 14:00 on Monday 28th September.

Please see the latest update from OFNL below:

Update (26 Sep 2026 15:40hrs)
Our third-party carrier has provided an update regarding this outage. Their supplier has advised that their underground network has been subject to a significant criminal act, resulting in multiple fibre cables being cut across several locations.

Engineering teams are currently on site assessing the extent of the damage and developing recovery plans. Due to the scale of the damage, an estimated time for service restoration is not currently available.

We appreciate the impact this disruption is having and would like to reassure customers that all parties are working to restore services as quickly and safely as possible.

We will continue to monitor the situation and provide a further update by 14:00 on 27/09/2026, or sooner should any significant developments be received.