MTH Networks - Notice history

System Under Maintenance

OFNL - Partial outage

68.82% uptime
Sep 2025 · 70.00%Oct · 66.66%Nov · 69.93%

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Sep 2025
Oct 2025
Nov 2025

MS3 - Under maintenance

99.97% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.90%

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Sep 2025
Oct 2025
Nov 2025

Freedom Fibre - Operational

99.82% uptime
Sep 2025 · 99.77%Oct · 99.83%Nov · 99.86%

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Sep 2025
Oct 2025
Nov 2025

CityFibre - Under maintenance

99.95% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.84%

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Sep 2025
Oct 2025
Nov 2025

Openreach - Operational

99.97% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.90%

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Sep 2025
Oct 2025
Nov 2025

Vodafone - Operational

99.87% uptime
Sep 2025 · 100.0%Oct · 99.71%Nov · 99.90%

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Sep 2025
Oct 2025
Nov 2025

Glide - Operational

99.89% uptime
Sep 2025 · 100.0%Oct · 99.79%Nov · 99.90%

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Sep 2025
Oct 2025
Nov 2025

VoIP - Operational

99.97% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.90%

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Sep 2025
Oct 2025
Nov 2025

Leased Lines - Operational

99.97% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.90%

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Sep 2025
Oct 2025
Nov 2025

Notice history

View current status

Nov 2025

NOV28
MS3 Maintenance: Avenue Halcyon, Beverley Road, Swanland Road (HU13)
CompletedMaintenance8 hours
  • CompletedNovember 28, 2025 at 6:55 PMUTC
    Maintenance has completed successfully.
  • UpdateNovember 28, 2025 at 10:55 AMUTC
    Maintenance is now in progress
  • In progressNovember 28, 2025 at 10:55 AMUTC

    The MS3 Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Avenue Halcyon,

    Beverley Road,

    Swanland Road

    Addresses located in this region may experience service interruptions. We and the MS3 Network will always endeavour to minimise the impact wherever possible.

    The MS3 Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

NOV28
MS3 Emergency Maintenance - Alaska Villas, Wombwell Grove, Barnsley Street (HU8)
CompletedMaintenance
  • In progressNovember 28, 2025 at 10:10 AMUTC

    The MS3 Network have advised us of some third-party maintenance that is scheduled to take place in the HU8 region. This maintenance is due occur between the hours of 10:10 TO 18:10, on Friday 28/11/2025. During this period, the specified area(s) may experience a disruption to their services.

    As part of this maintenance, which is aimed to improve your service as a whole, there may be several reboots of your MTH Networks and/or MS3 equipment performed. If this behaviour is witnessed, please do not panic; this is to be expected. Having said this, we must reinforce the importance of leaving the MS3 Modem plugged in and powered on. Failure to do so could result in the modem becoming in an errored state, later requiring an engineer visit to resolve, ultimately prolonging any impact to service.

    We do apologise on behalf of the MS3 Networks for the inconvenience this may cause.

  • CompletedNovember 28, 2025 at 10:10 AMUTC
    Maintenance has completed successfully
NOV28
OFNL Maintenance: LS27
CompletedMaintenance6 hours
  • CompletedNovember 28, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progressNovember 28, 2025 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedNovember 28, 2025 at 12:00 AMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Leeds - LS27

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

NOV28
OFNL Maintenance: Guildford GU3
CompletedMaintenance6 hours
  • CompletedNovember 28, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progressNovember 28, 2025 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedNovember 28, 2025 at 12:00 AMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Guildford: GU3

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

NOV28
OFNL Maintenance: Bath BA1
CompletedMaintenance6 hours
  • CompletedNovember 28, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progressNovember 28, 2025 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedNovember 28, 2025 at 12:00 AMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    Bath: BA1

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

Oct 2025

OFNL Incident: Horsham, RH13, RH144
ResolvedPartial outage12 hours 29 minutes
  • MonitoringUTC

    Please see latest update below:

    Update (31 Oct 2025 15:07hrs)
    Work to restore service was completed at 14:20 on 31/10/2025. Customers should now find services to be working as expected. We will continue to monitor services to ensure they remain stable.

    Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.

    We apologise again for the inconvenience caused and thank you for your patience throughout this issue.

  • ResolvedUTC

    Please see latest update below:

    Update (31 Oct 2025 15:07hrs)
    This incident was closed on Friday, October 31st, 2025 at 15:07hrs.

  • UpdateUTC

    Please see latest Update below:

    Update (31 Oct 2025 13:46hrs)
    The third-party provider experiencing a power outage still expects the fault to be fixed by 15:00 31/10/2025.

    Further updates will be provided once new information becomes available.

  • UpdateUTC

    Please find the latest update for this incident:

    Update (31 Oct 2025 07:57hrs)
    Good Morning,
    Due to power issues in the local area our third party provider has told us that they expect this to be fixed by 3PM.

  • IdentifiedUTC

    Please find the latest update for this:

    Update (31 Oct 2025 02:44hrs)
    We now see that the problem is not on our network, but the network of a third party that supports ours.

    We are talking to the third party, and they are working on a fix.

    We will update you again by 08:00.

  • InvestigatingUTC

    The OFNL Network has made us aware of an ongoing incident in the following location(s):

    Horsham, RH13, RH144

    PLEASE DO NOT RESET YOUR NETWORK EQUIPMENT!

    We apologise on their behalf for any inconvenience this may cause. We will continue to do everything within our power to get your services back up and running as soon as possible.

    Thank you for your understanding.

OCT31
OFNL Maintenance: B49 Warwickshire
CompletedMaintenance6 hours
  • CompletedOctober 31, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 31, 2025 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 31, 2025 at 12:00 AMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    B49 Warwickshire

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT31
OFNL Maintenance: BS20 Bristol North Somerset
CompletedMaintenance6 hours
  • CompletedOctober 31, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 31, 2025 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 31, 2025 at 12:00 AMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    BS20 Bristol North Somerset

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT31
OFNL Maintenance: LU5 Bedfordshire
CompletedMaintenance6 hours
  • CompletedOctober 31, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 31, 2025 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 31, 2025 at 12:00 AMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    LU5 Bedfordshire

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

OCT31
OFNL Maintenance: CO9 Essex
CompletedMaintenance6 hours
  • CompletedOctober 31, 2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progressOctober 31, 2025 at 12:00 AMUTC
    Maintenance is now in progress
  • PlannedOctober 31, 2025 at 12:00 AMUTC

    The OFNL Network has made us aware of some scheduled maintenance. This maintenance may impact the following location(s):

    CO9 Essex

    Addresses located in this region may experience service interruptions. We and the OFNL Network will always endeavour to minimise the impact wherever possible.

    The OFNL Network may be required to expedite maintenance activity ahead of schedule, but will always provide prior notice where possible.

    Thank you for your understanding.

Sep 2025

Incident Affect Internet And Phone Services - SW18
ResolvedPartial outage49 hours 31 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    OFNL have notified us that there is a current incident on the network in the SW18 Area.

    Their teams are looking into this at the moment, and are looking to provide an update by 9:20am.

    We thank you for your patience during this time.

SEP29
CityFibre Maintenance
CompletedMaintenance6 hours
  • CompletedSeptember 30, 2025 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 29, 2025 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 29, 2025 at 11:00 PMUTC

    CityFibre are conducting planned maintenance on their network. Affecting Services to the below areas:

    Wellingborough

    Service Outage will be expected during the maintenance window.

SEP29
(362674): THIRD PARTY MAINTENANCE AFFECTING SERVICES (SN4)
CompletedMaintenance6 hours
  • CompletedSeptember 30, 2025 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 29, 2025 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 29, 2025 at 11:00 PMUTC

    Location: Swindon SN4.

    The OFNL Network have advised us of some third-party maintenance. This is due to take place between the hours of 00:00 and 06:00 on Tuesday, 30/09/2025.

    During this time, customers in the area may experience a disruption to their services.

    Please refrain from resetting your networking equipment, as could result in further issues to be encountered.

    We do apologise on behalf of the OFNL Network for the inconvenience this may cause.

SEP29
(361093): THIRD PARTY MAINTENANCE AFFECTING SERVICES (NR19)
CompletedMaintenance6 hours
  • CompletedSeptember 30, 2025 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 29, 2025 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 29, 2025 at 11:00 PMUTC

    Location: Dereham NR19

    The OFNL Network have advised us of some third-party maintenance. This is due to take place between the hours of 00:00 and 06:00 on Tuesday, 30/09/2025.

    During this time, customers in the area may experience a disruption to their services.

    Please refrain from resetting your networking equipment, as could result in further issues to be encountered.

    We do apologise on behalf of the OFNL Network for the inconvenience this may cause.

SEP29
(366569): THIRD PARTY MAINTENANCE AFFECTING SERVICES (NR35)
CompletedMaintenance6 hours
  • CompletedSeptember 30, 2025 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 29, 2025 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 29, 2025 at 11:00 PMUTC

    Location: Suffolk NR35

    The OFNL Network have advised us of some third-party maintenance. This is due to take place between the hours of 00:00 and 06:00 on Tuesday, 30/09/2025.

    During this time, customers in the area may experience a disruption to their services.

    Please refrain from resetting your networking equipment, as could result in further issues to be encountered.

    We do apologise on behalf of the OFNL Network for the inconvenience this may cause.

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