OFNL - Partial outage
OFNL
MS3 - Under maintenance
MS3
Freedom Fibre - Operational
Freedom Fibre
CityFibre - Under maintenance
CityFibre
Openreach - Operational
Openreach
Vodafone - Operational
Vodafone
Glide - Operational
Glide
VoIP - Operational
VoIP
Leased Lines - Operational
Leased Lines
Notice history
View current statusAug 2025
- Resolved · UTC
Good afternoon,
Thank you for your continued patience.
Following a thorough review, we have confirmed that the downtime experienced across The OFNL Network this morning was a result of some planned core maintenance conducted by The OFNL Network. This maintenance is something that was posted in our status page 14 days ago under "OFNL Core Maintenance (id: 357683)". The post in question can be found here:
- https://mthn.instatus.com/cme8a5b5300oajviklccqk0fi
To keep up to date with all planned maintenance and incidents, please click "Get updates" from within our incidents page.
The impact to service witnessed was greater than we - MTH Networks - were anticipating, which is why we pursued the incident path. However, as stated within the aforementioned post, The OFNL Network did suggest that there could be up to 2 hours of interruption to all services. Following our review, we can confidently say that the vast majority of connections were restored well within this time frame. As a result, we are satisfied with this explanation and so have now closed this investigation.
As mentioned before, any continued service issues should be considered isolated cases and reported to our support team via support@mthnetworks.com for individual review.
As always, we want to thank you for your patience, understanding and cooperation with us.
Kind regards,
Your MTH Networks Support Team
- Investigating · UTC
We are writing to confirm that we are aware of a significant service outage that occurred at approximately 01:00 AM today, impacting all connections provisioned via the OFNL Network.
We are pleased to report that the vast majority of services were promptly restored. Any continued service issues should now be considered isolated cases and reported to our support team via support@mthnetworks.com to be reviewed individually. As a first step, however, please perform a reboot (not a reset) of your router and OFNL modem.
An investigation into the root cause of the incident is currently underway, where MTH Networks are working closely with all relevant parties and stakeholders to ensure a thorough conclusion is drawn.
As always, we want to thank you for your patience, understanding and cooperation with us.
Kind regards,
Your MTH Networks Support Team.